Privacy Policy

Effective Date: January 1, 2026

At Silicon Horizon IT, we prioritize the confidentiality, integrity, and security of your information. This Privacy Policy explains how we collect, use, process, and protect information provided by website visitors and prospective clients.

1. Information We Collect

When you interact with our website or contact us, we may collect information that you voluntarily provide to us, including:

Directly Provided Information

• Full Name
• Professional or personal email address
• Phone number or WhatsApp contact
• Organization or company name
• Project brief, estimated budget, technical requirements, and project objectives submitted through our Schedule Consultation form, Contact Form, or direct chat inquiries.

2. How We Use Your Information

We use the collected information only for legitimate business operations and service-related purposes, including:

• Communicating with you and coordinating consultation meetings.
• Reviewing your project requirements and preparing tailored proposals, cost estimates, and demonstrations.
• Improving our software development processes, customer experience, and website functionality.

3. Client Data & Confidentiality

As a custom software development provider, protecting your proprietary and confidential information is an important part of our engagement model.

Non-Disclosure Agreement (NDA)

Technical blueprints, source code repositories, API keys, database credentials, business logic, and other proprietary information shared with us during an engagement may be protected under applicable Non-Disclosure Agreements (NDAs).

Restricted Access & Data Handling

Access to client intellectual property and project information is restricted to authorized personnel assigned to the relevant project. Project credentials and sensitive information are securely managed and, where applicable, archived, transferred, or deleted after the completion of an engagement based on the agreed requirements.

4. Third-Party Services & Data Sharing

Zero Data Monetization

We do not sell, rent, lease, trade, or otherwise monetize your personal information or business leads to third parties.

Essential Technical Services

Certain information may be securely processed through trusted third-party service providers, such as cloud hosting platforms, scheduling and calendar services, analytics or performance monitoring tools, and other technical services required to operate our website and deliver our services.

These providers are used only where necessary for legitimate business and technical purposes.

5. Compliance & Data Rights

We aim to handle personal information in accordance with applicable data protection principles, international standards, and relevant local regulations.

Your Data Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information from our active records.
• Ask questions about how your information is collected and processed.

Local Regulations

We follow applicable data protection, data governance, and cybersecurity requirements under the laws and regulations relevant to our operations in Bangladesh.

6. Changes to This Policy

We may periodically update this Privacy Policy to reflect changes in our business practices, technology, or applicable regulations.

Any changes will be published on this page along with an updated Effective Date. We encourage you to review this page periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data protection rights, please contact us: